Frequently asked questions
How do I create an account?
Open the app and tap “Create account.” Enter a username, your email, and a password. You can sign in immediately after sign-up.
I forgot my password. What now?
Email us at support@xolive.app from the address you signed up with and we'll help you reset it.
How do I delete my account or data?
Send a deletion request to support@xolive.app from your account email. We will permanently remove your profile and game data within 7 days.
The app crashed or something looks broken.
Please email support@xolive.app with your device model, OS version, and a short description of what you were doing. Screenshots help a lot.
How does multiplayer work?
Matches use peer-to-peer video and real-time messaging. A solid Wi-Fi or mobile connection gives the best experience.